We ship USPS, UPS Ground, Fedex, and Less Than Truckload Freight. The freight companies charge for delivery to residential locations, including construction sites. Most freight items will require a lift-gate for unloading. The freight companies charge for this option. Select this option unless there is a forklift available on site for unloading. Both the RESIDENTIAL and LIFT GATE up-charges can be avoided if you are willing and able to pick up your item at the local freight terminal. Freight Items will have Residential and Lift Gate Options. Select the appropriate option when shipping.
If there is no price listed by your appropriate freight option, your order has qualified for FREE SHIPPING.
Freight Prices listed are for the Lower 48 States. Please contact us shipping quotes to other locations.
Grant Logan Copper cannot be responsible for any damages which occur in transit or from mishandling. Deliveries should be opened immediately upon receipt. Have the driver document any crate or material damage and save the crate, packing material, bill of lading, etc. If possible, photograph the crate and damaged items. Contact Grant Logan Copper and we will assist in filing a claim with the carrier.
Grant Logan Copper will make every effort to work with the buyer on their construction deadlines. But, Grant Logan Copper assumes no responsibility for any cost or damages caused by delays or failure of the product to arrive on time or intact.
RETURNS - Custom fabrications are not returnable. Other products may be returned with approval. Return for exchange or refund will be allowed only within 14 calendar days from the date of receipt. All authorized return merchandise must be unused and in its original packaging. No return or exchange on merchandise that shows signs of having been installed, mounted, scratched, or defaced will be allowed. Returns must be sent freight prepaid and insured by the sender. Original shipping and handling charges are not refundable. A photocopy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact phone number where we may be able to reach you. It is the responsibility of the Customer to verify the correctness of size and application of the parts before installation. A 20 percent restocking fee will be assessed on all authorized returns. Grant Logan Copper cannot be responsible for any damages which occur in transit or from mishandling on return shipments.